Grady's Cold Brew Subscriptions

For those of us who never want to run out of a good thing.

How subscriptions work

Grady's subscriptions are recurring orders that renew automatically on the delivery schedule you choose. Your payment method is charged for each recurring order until you cancel.

You can manage your subscription, change your delivery schedule, skip upcoming orders, or cancel at any time through the Subscriptions section of your account. To avoid your next recurring charge, make any changes or cancel before that charge is scheduled to process.

Manage or cancel your subscription

You may cancel your subscription at any time online through the Subscriptions section of your account. You do not need to contact customer service to cancel.

To prevent your next recurring charge, cancel before that charge is scheduled to process.

Recurring charges

Your subscription automatically renews at the frequency you selected. Your payment method will be charged for each recurring order until you cancel. Your subscription price and any applicable taxes and shipping charges are shown when you place your subscription order.

Delivery schedule

You can view upcoming subscription orders in your customer portal under Manage Subscriptions > Delivery Schedule .

The date shown is the date your recurring order is scheduled to process, not the date it will arrive. Once your order processes, it generally ships within 1–3 business days. You will receive a shipping confirmation when your order ships.

Skipping an upcoming order

You can skip an upcoming subscription order in your customer portal under Manage Subscriptions > Delivery Schedule > Skip .

Skipping an order is optional and is not required before cancelling your subscription.

Changing your next order date

In your customer portal, go to Manage Subscriptions > Edit to view your next scheduled order date.

This is the date your order is scheduled to process, not the delivery date. If the option is available for your subscription, select Change the next shipment date to choose a different processing date.

Changing products or quantity

Available subscription changes can be made through your customer portal. If you need help changing a product or quantity that cannot be updated online, contact our customer service team at customerservice@gradyscoldbrew.com .

Updating your payment method

You can update your payment method in your customer portal under Manage Subscriptions > Edit > Update Payment Information .

Changes to your subscription terms

If we make a material change to your subscription terms, including certain price changes, we will provide notice as required by applicable law.

Need help?

We are happy to help with questions about your subscription. Contact customer service by email at customerservice@gradyscoldbrew.com or use our Live Chat .

Contacting customer service is not required to cancel your subscription.